Desired outcome
A complete business result rather than a collection of technical components.
When B2B orders live in emails and spreadsheets
Make B2B ordering easy online.
Business customers see their prices, roles and approvals around the clock.
Value before tools
What the solution must deliver for you
A strong engagement increases the useful outcome and confidence while reducing time to first value and additional effort.
Confidence before implementation
The current process, data, exceptions and success criteria are documented first.
Faster path to useful value
The most important end-to-end workflow is delivered and tested before optional additions.
Less effort for your team
Working systems remain in place and only reliable handovers are automated.
01
A controlled end-to-end process
- Organisation accounts and roles
- Customer-specific pricing
- Quotation and approval flows
- Agreed payment methods
- Inventory and accounting integration
02
Exceptions remain visible
Failures are not silently skipped. Inputs, attempts, causes and the responsible next step remain traceable.
Frequently asked questions
Clear answers before the project starts
Do we need to replace our existing systems?
Usually not. We first determine which applications can remain and where an integration or focused extension is sufficient.
How does an engagement begin?
With one clearly bounded workflow: the current situation, systems involved, desired outcome, exceptions and measurable success criteria.
When will we see the first useful progress?
After assessment, we prioritise the smallest complete core workflow. The actual timeline depends on access, data quality, APIs and approvals and is agreed transparently before implementation.
How are failures and exceptions controlled?
We define statuses, logs, alerts, retries and human handovers. Critical failures are never skipped silently.
Can MarkenGroup operate the solution after launch?
Yes. Monitoring, maintenance, support and improvement can be agreed according to the importance of the workflow.
Next step
Let B2B customers order online with their prices, roles and approvals.
We build an ordering experience around customer groups, negotiated conditions, approvals and the actual downstream process.
Discuss this process